Summary
This course is designed to provide knowledge of Energy Queensland’s obligations under the National Energy Customer Framework (NECF). It equips learners with the knowledge needed to identify, assess, report, and mitigate potential breaches, helping to ensure compliance and protect our customers.
Training Mode
Online
Duration
Self paced (60 day expiry)
COST (ex. GST)
$60 per person
Prerequisites
This course has no prerequisites.
Upcoming Course Sessions
Self paced
Online
COST (ex. GST)$60.00
| Date & Time | Locations | COST (ex. GST) | ||
|
Self paced
|
Online
|
|
$60.00
|
|
Skills Acquired
On successful completion of this module including all prerequisites and assessments you should have these skills:
- Explain the importance of complying with NECF obligations
- Describe the risks, consequences, and organisational impacts of non-compliance
- Identify and categorise different types of NECF breaches
- Recognise the potential impact of non-compliance on customers
- Be able to identify, report and mitigate breaches
- Apply appropriate actions to identify, report, and mitigate potential breaches